An ultimate guide for using AI in digital marketing

AI in Digital Marketing

The competitive strength of the companies depends on adequate marketing tools. These days artificial intelligence (AI) is a real breakthrough in the technology development of many sectors.

In recent years, firms have begun to gain better results through the use of AI and SEO.

Of course, the digital marketing space is not an exception.

AI is changing the relationship of businesses with customers by analyzing big data and procedures automation.

It has therefore proven to be an effective marketing technique.

We will discuss using AI in digital marketing in this post, as well as how it is influencing online trends.

“There is no doubt AI is beginning to fundamentally transform the world of marketing” 

John Ennew, Chief Technology Officer, TPXImpact.

AI in digital marketing: What is it?

The importance of AI in digital marketing should be acknowledged first, before going into implementation techniques.

AI in marketing means using algorithms and machines to find meaningful insights out of mass data, without people having to intervene.

AI marketing utilizes machine learning and data analytics, which assist in analyzing vast data sets, finding the important points, and justifying the machine’s own decisions.

Interesting facts about AI in digital marketing

Is this the right strategy for my business, you might be wondering.

In addition to that, you may ask yourself how other businesses are employing this latest technology to reach their advertising objectives.

To know the answer, you should go ahead and check them up by yourself.

The following survey data demonstrate the level of AI application in the marketing industry.

Benefits of AI in digital marketing

“AI will have a more profound impact on humanity than fire, electricity, and the internet”

Sundar Pichai, CEO of Alphabet.

AI has many benefits that could change your marketing plans in the digital marketing sector and can be a possible teammate in the process.

Improved customer understanding

Through AI, marketers have gotten the ability to understand their consumers better than ever. AI algorithms can offer important insights to marketers on customers’ preferences, behavior, and purchasing habits by using big data as a source. This is how it is.

  • Personalization: Thus, AI could aid you in deepening the customer experience by tailoring your remarketing strategies. Having customer taste knowledge helps you tailor the special offers, newsletters, and products to each of the customers according to their tastes.
  • Segmentation: Based on demographics, interests, and behavioral models, AI can split consumers into several different subcategories. This is how you identify your specific audiences and make sure that your messages are delivered at the best time.
  • Predictive analytics: AI systems may predict customer behavior. As an example, if a client is in the habit of buying sports apparel over the Christmas season, AI will probably be able to anticipate the client’s needs and offer relevant discounts.

Automating repeated operations

Digital marketing consists of many repetitive tasks, such as content scheduling, A/B testing, and creating ads. AI facilitates the automation of some processes, which results in a litany of benefits.

  • Time and resource savings: Automation makes repetitive tasks easier for your marketing team, therefore they can shift their attention to more creative and strategic tasks. Apart from boosting production it also minimizes the risks of making mistakes in the process.
  • Consistency: AI, therefore, provides uniformity to your marketing campaigns. When it comes to writing emails, publishing on social networks, or doing A/B tests, AI strictly adheres to the predefined rules.
  • Scalability: At the time of business growth, AI becomes efficient in dealing with multiple tasks. AI, precisely, modifies to your requirements, either if it is a large multinational company, you own or a small startup you control.

Enhanced analytics

AI-driven analytics are reinventing digital marketing. It allows advertisers to make instant data-driven decisions and gets real-time insights into campaign performance. This is how it benefits marketing strategies.

  • Real-time campaign monitoring: Using machine learning, you will be able to track your campaigns running and the way they are performing which will be possibly in real-time. Immediately knowing how well the advertising you do is performing gives the distinct advantage of responding rapidly to any changes or trends.
  • Data interpretation: Artificial intelligence interprets the data. You’ll receive helpful hints and ideas that you can apply to your daily life. Taking advertisements as an example, AI can determine which ad creatives yield the most profit for the company and provide them with relevant recommendations.
  • Adaptability: AI-based solutions enable you to speedily change your marketing schemes. If AI thinks that a particular keyword is not as good as expected, it can suggest other keywords or change the bid strategies.

How companies are using AI in digital marketing for customer retention?

The statistical information given above might be in your grasp that almost all businesses have decided to use AI within their marketing strategies. Companies that use reliable SEO agency software along with this latest technology are experiencing higher productivity.

Now, we move on to the question of how they have integrated AI into digital marketing.

Using ai in customer retention


A chatbot is a piece of software that uses the intelligence of machines (AI) to communicate during conversations. Chatbots can handle text and voice (in the form of chat windows on your computer screen).

Chatbots, well known as messenger bots, have been described as the world’s best new marketing tool of the current year.

Chatbots are wonderful marketing tools you should employ especially on social media. They can analyze the incoming data to improve your marketing communication, send out messages on your behalf, and offer customer support that favorably benefits both your company and your customers.

Predictive analytics

In business intelligence, using artificial intelligence for predictive analytics has developed with the increasing need.

Big and small enterprises employ machine-learning-based models especially AI models for the rapid identification of their data, for instance, sales, customers, marketing, and other aspects.

Personalized content

Generating content has been the top concern for content marketers since content marketing was invented. Quality content doesn’t come instantly, and a lot of it is necessary for successful marketing.

AI can help create one part of that content for you. Articles of several hundreds of words like the ones that seem to have been written by a real human can be incorporated into the material.

In other words, organizations now produce content for websites, blogs, and social media posts, with the help of advanced AI solutions like ChatGPT.

Image recognition technology

Companies use picture recognition software as an AI tool which is created to improve their customers’ experiences.

Think about it we all have seen it when our friend was tagged in a picture we uploaded on Facebook or other social media sites. It did that through the longstanding technology of image recognition.

Combined with image recognition software the latter can boost personalization of the consumer experience.

How are SEO agencies using AI in digital marketing?

The SEO team, integrating Generative AI and SEO practices, can enhance their creativity, efficiency, and intelligence in devising keywords and crafting blogs. Leveraging AI-based SaaS, they can steer influential and data-driven marketing strategies, pinpoint trending topics, recommend fresh themes, and suggest relevant keywords, thereby optimizing their overall search engine strategy.

These are some common applications of AI in digital marketing.

Brainstorming for titles

The SEO team makes use of AI and can become more creative, efficient, and intelligent in framing keywords and blogs. Influential and data-driven marketing programs may be managed with the help of AI-based SaaS which can detect trending topics, propose new themes, and suggest keywords.

Pro Tip:

To get excellent blog ideas, title suggestions, and better blog frames, I would suggest ChatGpt which can save you time and produce better outcomes.

Research and customer data analysis

AI tools can analyze historical data as well as the results of previous campaigns and establish the patterns that lead to higher performance, which, in turn, helps agencies’ campaigns become more efficient.

AI tools are deployed for competitor analysis automatically accumulating and analyzing data. It could mean companies can learn how to stay ahead by finding out the strategies of their competitors, the keywords they use, and their market positions.

Pro Tip:

For market research, I would suggest the AI-powered market intelligence platform, Crayon. To analyze customer data, you can go for the MonkeyLearn AI tool.

Content creation

AI technology has modern tools that can do intricate operations like creating blog outlines, giving headlines, recommending content, and even producing an article based on the given issues and keywords.

AI can look into user behaviors and interactions and then identify where the problems are. AI can also provide solutions to enhance content marketing effectiveness through content optimization.

Pro Tip: is one the best content writing AI tools from my point of view.


AI gives SEO companies the confidence that the data they receive is true so they can then spot trends, patterns, and insights. Moreover, the solution has extensive reporting capabilities, which are not limited to text but can also include visuals.

With the use of AI marketing tools, you can be informed about the website and social media presence regardless of the KPIs the business is using.


The clients, specifically for electronic commerce, need to be taken care of as everyone wants a personalized experience.

The 1-to-1 personalization was challenging in the past, but AI-powered technologies were introduced, which helped to simplify this task.

While with the click of a button, PPC conversion rates can be enhanced by as much as 100%, SEO agencies will easily and quickly be able to customize hundreds of landing pages simultaneously.

Pro Tip:

Insider is the most Personalized AI tool that I can recommend for customization.

Top 5 ways of using AI in digital marketing strategies

AI has been used in online marketing and advertising up to a certain extent, but maybe we do not fully understand its potential to help us even more. Let’s take some time to get to know its true potential.

Using ai in digital marketing

1. Content creation and optimization

Creating high-quality and relevant content is among the hallmarks of the best digital marketing strategies.

On the other hand, your online content will not work properly if it is not fully optimized.

How can you actually achieve this?

Probably, AI technologies offer an optimum way to finish this task.

AI algorithms will help you easily and readily detect the best topics and keywords, resulting in more focused and well-optimized content for your business.

How to use AI in content marketing?

  • Use AI content generators to accomplish scalable and optimized content creation.
  • Customize your articles for all social media platforms.
  • Enhance Efficiency and Optimize Your Content Strategy.
  • Optimization for Search Engines.
  • Data Analytics and AI Insights for a More Informative Marketing Line.

Recommended AI tools for content creation: ChatGPT,, and

2. Social media marketing

Social media AI technologies could be used to create posts and graphics on the fly, predict customer behavior, and provide deep insight into your audience.

Do you know that AI is present in every social networking site regardless of its location?

The content you view on your feed is controlled by AI. To improve the user experience, it modifies the text and the comments. Also, it provides you with ideas of accounts and things that could interest you.

How to use AI in social media marketing?

  • Sentiment analysis
  • Predictive analytics as a tool for targeted marketing.
  • Influencer identification
  • Ad targeting and personalization
  • Image and video recognition
  • Social listening at the scale
  • Chatbots for customer service

Recommended AI tools for social media marketing: Flick, Wordstream,, and Loomly

3. Optimized Ad targeting

Customized advertisement is the key to not only reaching the right audience but also increasing conversion rates. You need to understand the mechanics working behind your advertisement so that you can successfully personalize your adverts.

Personalized advertising can take place with the help of tailored data. Target your audience using consumer data and show them what they need – the stuff they care about.

With the help of AI, the aim becomes more accurate and allows you to target specific client niches, present customized ads, and intelligently optimize your campaigns to enhance the outcomes.

How can AI help in Ad targeting?

  • Data Gathering and Evaluation
  • Better budget and bid optimization through audience segmentation
  • AI-driven Keyword Optimization, Trend Prediction, and Ad Creation are the most popular marketing functions.
  • Measuring reputable metrics and analyzing performance.

Recommended AI tools for Ad targeting: AdEspresso, Revealbot, and Zalster.

4. Voice search optimization

Voice search optimization is mostly about AI-powered natural language processing (NLP) technologies. These days computers can not only understand but also interpret human language, it is the NLP field of AI.

While applying NLP, search engines like Google can make more accurate or important results by understanding the context of voice search queries and the intent of users.

What is AI’s contribution to voice search optimization?

  • Preparing the content that recognizes voice search queries in their language.
  • Content development that addresses common voice search queries.
  • Businesses can increase their chances of showing up in voice search results by keeping their website’s content current and relevant.

Recommended AI tools for voice search: Uberall, Hootsuite, Dialogflow, and Botify.

5. Competitor analysis

Identifying competitors is one of the most important tasks when planning for business. It opens a window for you to stay aware of changes in the market, capture opportunities, and take proactive action to stay ahead.

Effective AI-powered competitor analysis involves a system that is capable of masses of data processing from multiple sources: social media, websites, market reports, and customer reviews.

In contrast to the manual analysis, their ability to identify patterns, trends, and insights greatly exceeds, giving companies an all-embracing and up-to-date view of the competitive sphere.

How can AI be used for competitor analysis?

  • Automated data collection
  • Competitive sentiment analysis
  • Dynamic competitor monitoring
  • Automate the comparison of KPI.
  • Report Automation

Recommended AI tools for competitor analysis: Clickup, Smartwriter, Cohesive, and Kompyte.

Challenges of using AI in digital marketing

Although AI has a high potential to revolutionize digital marketing,

  • Data quantity and quality: The quality and amount of data that becomes available have a considerable effect on how well AI algorithms work. To train the models and learn from them, the data need to be large-scale and of high quality. However, if a biased, inaccurate, or incomplete informational database is used, it might result in unreliable results.
  • Interpretability of AI algorithms: Although the AI perceives their algorithms like a “black box” with no way to investigate how they reach their conclusions; this matter still arouses the curiosity of the whole world community. Ultimately, the absence of transparency in marketing AI initiatives could result in doubts about accountability, justice, and ease of interpretation.
  • Often altering marketing tactics: Companies need to constantly adjust to the changing conditions and technology to stay relevant even though the marketing atmosphere keeps evolving. The fast speed of technology development is a challenge to ensure that AI can be integrated into prevailing marketing plans as well as distribution channels.
  • Privacy and ethical issues: AI use in marketing may generate ethical issues concerning biases in algorithms, profiling and discriminating against certain clients, or moral consequences of automated decision-making.
  • Human creativity and expertise: While AI assists in repetitive tasks and provides data-driven insights, however, human creativity and experience are still essential in marketing. The ingenuity, emotional intelligence, and intuition of human marketers are unlikely to be fully substituted by AI.
  • Implementation and cost difficulties: It may be expensive to apply AI in marketing by employing qualified staff, installing the systems, data storage, and maintenance. It may be not possible for small and medium-sized companies to apply AI for promotion since there is a need for more resources and finance.

Best examples of using AI in digital marketing campaigns.

You could be asking yourself, “How are brands utilizing AI, and how is it functioning in the real world?” Today, we will observe how renowned corporate firms use AI as a marketing tool through several case studies.


Use case: Personalization

Artificial intelligence is used to customize recommendations for the user.

The AI searches for information and makes unique recommendations for TV series, movies, and even paintings that are tailored to users’ tastes.


Use case: Competitive analysis

Mastercard utilized an AI-based platform to discover the competitors’ points of view and identify threats that could arise.


Use case: social media and ads.

The team at Cosabella and its agency found it hard to communicate about their marketing strategy and decided to cede control of the sponsored search and digital marketing campaigns to Albert, an algorithm, using creatives and KPIs provided by the software.


Use case: Predictive analysis

Volkswagen’s marketing staff relied on data and placed their confidence in AI instead of the advertising agency doing the subjective interpretations of their ad buying decisions. This gave them low cost of campaigns which in turn increased their sales.


And as you pursue your goals AI may be very helpful.

At the end of the day, AI tools are the best when it comes to doing those jobs that are labor and time-intensive, predictable, and repetitive. By doing so, you have the opportunity to invest more time in the more strategic and creative parts of your job.

Getting acquainted with AI and its abilities will be beneficial for you as well. You’ll acquire new aptitudes and workplace sensible expertise in generative technology, an area where employers are willing to hire or advance that is anticipated to proliferate.

Arun Andiselvam

As a serial entrepreneur, I have successfully established five brands over the past 12 years. After creating a successful rank tracker for SEO agencies, I am currently dedicated to developing the world's first SEO Project Management software.

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